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The Orchard Suffolk – Covid-19 Update

CLOSED EXCEPT TO KEY WORKERS & ESSENTIAL WORK STAYS UNTIL WED 2ND DEC.

For Bookings after the 2nd of Dec the below procedures will be followed.

Dear Guests

In this unprecedented time, we are doing our best to continue to offer a great experience during your stay, while implementing some additional precautions such as enhanced cleaning measures.  Our three lodges all have there own private entrances, outside space and hot tub, and as such facilitate social distancing .

We have acquired the “Good To Go” Industry Standard mark, this means our business follows government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid social distancing.

Our cleaning procedures , include the use of appropriate cleaning sanitiser on all surfaces and high touch points. We use an antiviral disinfectant fogging between changeovers, which is effective against a range of pathogenic viruses including Coronavirus and SARS-CoV-2. It uses a non bleach formula which cleans and disinfects the area which the mist touches.

We would kindly ask guests to assist, by stripping beds prior to departure and leaving the linen in the bags provided.

We will temporarily be removing some non essential tactile items to reduce the spread of any viral infection and to streamline our cleaning procedure. This includes surplus crockery, cookware,  glasses and some soft furnishings. We will also be unable to leave out the same range of blankets, games and DVDS provided previously. There will be adequate provisions for your stay, and if you do find you are missing something – please just message us and we can ensure a sanitised set is dropped down to you.  If guests could kindly load the dishwasher and set it off, just prior to departure, it will assist us, when ensuring all kitchen equipment is cleaned and loaded back into cupboards  by our cleaning team who will be using appropriate PPE.

 You will be given access to our online booking management system prior to your stay. This replaces our instruction packs and assists with non contact check in. You will find instructions for the lodge appliances, hot tub etc, along with a list of kitchen inventory. Information on the local area including restaurants and things to do is listed here. You will also receive details on non contact check in procedures.

The hot tub area will be thoroughly sanitised between changeovers.

A contactless arrival and departure process will be in place, for your stay, with keys left in a drop box outside the property.

We hope the steps above, are acceptable to our guests and provide re-assurance that appropriate measures are in place for a safe and enjoyable stay at the Orchard.

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Reviews

We love to hear from our guests. Read some reviews from our happy customers below.


Had a great stay, the lodge was perfect for our two families, clean and spacious, with great facilities and some special touches that made us feel really welcome. The play area was ideal for our two year old and there was tons of space on the site to exercise the dog. Just a short walk into Hadleigh where Richard had recommended an excellent pub for lunch, then once the kids were asleep enjoyed a frosty evening alternating between the hot tub and the log fire!

Tom

Absolutely fantastic place.

Lynn

My family and I stayed at Honeysuckle lodge for Christmas 2018 and we had an amazing time. Richard really went out of his way to make sure everything was perfect for us. The Lodge was so cozy and welcoming and set in beautiful surroundings. We really enjoyed relaxing in the hot tub and I would definitely recommend staying here! We would love to go back some day. Thanks Richard!

Sally

We had a wonderful stay at the ‘Jasmine Lodge’ this past weekend. Richard was a great host and was very helpful before and during our stay. The cabin itself was clean, modern yet still cozy and had all the amenities we required with the added bonus of a hot tub! Would highly recommend staying here.

Jaymini

A very cosy and well appointed accommodation in a peaceful cherry orchard, warm, comfortable and stylish. Richard was particularly helpful and went out of his way, even though it was Christmas Day to make sure we are comfortable and happy.

Sim

A stylish and well presented cabin with log burner and hot tub. Richard was a great host and everyone thoroughly enjoyed our stay. Would highly recommend.

John

Richard went above and beyond during our time at the Lodge. Not only was the accomodation clean, stylish and comfortable, there were smaller, personal touches that made our weekend extra special. Thanks again Richard. Would highly recommend.

Ruth

We had a lovely weekend at Richards lodge, the lodge was decorated beautifully and everything was very clean. Richard left some lovely touches for my birthday and to keep our little one entertained, we needn’t have taken so much as everything we needed was available in the lodge. We made use of the private hot tub and the children’s play area on the grounds. I would recommend Richards place to anyone and am already planning my next visit.

Katy

Very happy with everything. Will be recommending friends. Great host.

Aaron

Very lovely, clean lodge! Amazing value for money. We did not leave the lodge for 3 days!!

Raveena

Brilliant weekend away. Very nice and modern yet still had a homely feel. Would defiantly recommend and return! Thanks Richard

Danial

We had an amazing stay! Well recommend! Lovely host. very cosy, clean, high standard lodge

Yoad

This place is a must visit, beautiful lodges a small walk from hadleigh centre, comes fully equipped with everything you need. The lodges seem brand new and clearly no expense was spared. The amazing kitchen, comfy beds and beautiful views, made for a wonderful weekend. But it was the small touches from the amazing host Richard.. that included the cot, toys, toiletries and not forgetting Richards home made sloe gin 🙂 We will 100% be back and look forward to our next visit Richard was amazing throughout the booking process right through to waving us off. Thank you for a great weekend

Dan

Perfect stay – log fire, large outdoor hot tub (glorious luxury in December!), beautifully detailed lodge with delightfully high quality additions. Such a treat. Highly recommend and we’ll certainly look to come again as a family.

Kate

This amazing cabin far exceeded our expectations. The facilities were high spec and luxurious. We had everything we needed and much more. Richard couldn’t have done more to help us with everything. We were warm, comfy and relaxed. We will definitely be returning again.

Mark
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